Tasks with a time and a date will sync to this calendar. If there is not a time and a date specified, as is the case with tasks added via action plans, the task will not show up in your O365 calendar.
I'm connected with Microsoft but my calendar isn't syncing. How do I fix this?
In order for your calendar to sync, you will need to connect your email using OAuth. To tell if you are connected with OAuth, you will see "OAuth" next to your connected email on the My Settings page. You will also see the "Share your calendar" options
If you do not see these options, disconnect your email and connect again using "Sign in with Microsoft".
Which O365 calendar is synced?
The primary calendar is what is synced to Follow Up Boss. The primary calendar is attached to the email address you used to connect to Follow Up Boss. It is named "Calendar" by default.
How do I set recurring appointments?
Recurring appointments should be set in Microsoft and they will then sync to Follow Up Boss.
Can I set up custom reminders?
You can set up default reminder options in Microsoft under Settings > Calendar> Events and Invitations