Voicemail Transcription

Voicemail transcription makes follow up faster and more streamlined.

You'll be able to:

  • Quickly identify the contact's needs.
  • View their message even if you're not able to listen to audio at the time.
  • Prioritize your callbacks.
  • Keep better records without needing to take additional notes or re-listen to recordings.

How It Works

Follow Up Boss automatically transcribes voicemails left on your FUB Calling number. (Voicemail Setup)

Transcriptions will appear in the contact's timeline beneath the recorded voicemail:

Note: Voicemail transcriptions will only appear to team members who are assigned to that lead or admins. 

Searching Transcriptions & Call Logs

Reference information from previous calls in a snap! Simply type your inquiry at the top of the screen, then call notes and/or voicemail transcriptions will populate in the third column: